From Booklist There is no denying the creativity of someone who can persuade one of the 50 largest private companies in the U.S. to create a position for him called "creative paradox," or someone who can convince the accounting department of that same company to write off to the company art collection the purchase of more than a dozen roll-top desks to be used in his "creative lab," or someone who could come up with such a goofy title for a book. MacKenzie worked for the Hallmark greeting card company for 30 years, first as a sketch artist and eventually as an upper-level manager, until he escaped the "hairball" by creating his own niche. A corporate hairball is an entangled pattern of behavior or a mess of bureaucratic procedure that discourages originality and stifles imagination. A consultant for the last seven years, MacKenzie tells what he knows about creativity and what he learned about the creative process in a corporate setting. David Rouse Gordon MacKenzie worked at Hallmark Cards for thirty years, where he inspired his colleagues to slip the bonds of Corporate Normalcy and rise to orbit - to a mode of dreaming, daring, and doing above and beyond the rubber-stamp confines of the administrative mind-set. In his deeply funny book, exuberantly illustrated in full color, he shares lessons on awakening and fostering creative genius. He teaches how to emerge from the "giant hairball" - that tangled, impenetrable mass of rules, and systems, based on what worked in the past and which can lead to mediocrity in the present. Gordon MacKenzie is an artist and cartoonist. After working for Hallmark Cards, he started to give workshops and tutorials centered on maintaining creativity in the corporate world. His workshops were further developed into his book Orbiting the Giant Hairball: A Corporate Fool’s Guide to Surviving with Grace . He lives in Kansas. Read more
Features & Highlights
Creativity is crucial to business success. But too often, even the most innovative organization quickly becomes a "giant hairball"--a tangled, impenetrable mass of rules, traditions, and systems, all based on what worked in the past--that exercises an inexorable pull into mediocrity. Gordon McKenzie worked at Hallmark Cards for thirty years, many of which he spent inspiring his colleagues to slip the bonds of Corporate Normalcy and rise to orbit--to a mode of dreaming, daring and doing above and beyond the rubber-stamp confines of the administrative mind-set. In his deeply funny book, exuberantly illustrated in full color, he shares the story of his own professional evolution, together with lessons on awakening and fostering creative genius.
Originally self-published and already a business "cult classic", this personally empowering and entertaining look at the intersection between human creativity and the bottom line is now widely available to bookstores. It will be a must-read for any manager looking for new ways to invigorate employees, and any professional who wants to achieve his or her best, most self-expressive, most creative and fulfilling work.
Customer Reviews
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Most Helpful Reviews
★★★★★
5.0
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Earned a place of honor on my desk at the office
No one intentionally sets out to become a cog in the corporate machinery, but many of us eventually come to realize that what we're doing for a living isn't doing much for our lives.
Gordon MacKenzie is a welcome tonic to the toxicity that inevitably comes with being a slave to The Man. Many of us (yours truly included) dream of winning the lottery or finding out that Aunt Louise was worth $20 million and she left it all to us when she died. The truth is, however, that the overwhelming majority of us aren't going to hit that lucky Lotto number and Aunt Louise is more likely to leave her fortune to her cats. Instead, we gotta punch a clock day-in, day-out for decades.
What MacKenzie offers is a way to exist in the corporate jungle without having to sacrifice your soul. He challenges conventional thinking -- even though he knows that his challenge will probably die aborning in a workplace where uniformity of thought and behavior is far more prized than individuality and ingenuity. Still, you get the sense that this fool on a fool's errand is having a hell of a good time bouncing off the walls of authority.
MacKenzie isn't going to teach you how to be the top sales performer. He doesn't have seven habits that will make you wealthy and wise if you follow them. Gordon's gift is far simpler and far more valuable than all that -- you need never fear the office again. You can bring creativity and joy to your work. You can strike a harmonious balance in your work life. And at the end of it all, you'll have no problem looking at yourself in the mirror each morning.
Thanks, Gordon, for this wonderful book. I know you're orbiting a giant hairball far, far away now. But I'm also certain you're doing it with grace and humanity.
12 people found this helpful
★★★★★
5.0
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Finding your creative spirit in the corporate environment!
Gordon MacKenzie takes on the institutional hairball and the hairball we all wear between our ears. Both are the enemies of our uniquely human creative spirit. I was given this book by a friend who, like me, teaches creativity in the corporate environment. There is a great need to rescue the lost souls in our corporate confines and aiding in the much-needed healing of these spirits.
It is our Creator-ness, our giftedness, that will bring life to our individual lives and then to our working relationships. Gordon's book takes this on with wit, candor, practical advice and real stories from his years of incarceration in the trenches at Hallmark. It is also a delightful visual feast--though I was disappointed that so little of Mr. MacKenzie's own artwork was not used in his book--especially since he refurs to it so often.
"Hairball" is a grand companion to the books of SARK and Barbara Sher.
9 people found this helpful
★★★★★
1.0
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Blah, blah, blah
Wish I could give this book a zero. There's no THERE there. Do not waste your time or your money.
6 people found this helpful
★★★★★
5.0
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Reclaim your creativity and your right to be happy
I heartily disagree with Robert D. Steele's review, which says that this book presents insights but suggests no solutions. I also disagree that the book's "...two most profound insights...are that our schools beat creativity out of our children, and our corporations suppress individual ideas.." These are indeed two of the key ideas, but I think that the most profound insight of the book is that THERE IS SOMETHING YOU CAN DO ABOUT IT!
Most of us are not going to take radical action the way that MacKenzie has (and most of us do not have the luxury of working in a big, rich company that has the wherewithal to tolerate such antics). But the concepts still apply. For example, take the concept of "dynamic following." MacKenzie spent a lot of time listening to his colleagues complain about their jobs. He learned that the most helpful thing to do is merely to listen, but he says that one thing he always replied to was the commonly cited gripe "I wish there were some more dynamic leadership around here." He reportedly would reply, "I wish there were some more dynamic following." This is a new and very helpful way to look at the situation.
This is the essence of what I consider the major insight: each of us can make it a personal goal to bring to the table what we think is missing. Instead of blaming management, blaming the corporate culture, blaming the school system, etc., we each have within us the power to speak up, think creatively, communicate more effectively, and use these radical skills to make the world a better place. (If more of us would do this, and keep it up, maybe these things will eventually not seem so radical!)
It is not exactly news that schools beat the creativity out of children. It is sobering to be reminded of this by a master storyteller such as MacKenzie, and it is a good thing to be so reminded. It will be an extremely good thing for our society if we can solve that problem, but it will definitely take decades if not centuries. The lesson of this book is that, nevertheless, IT IS NOT TOO LATE! We can reclaim our creativity, and we can use it at work in ways that are effective and mutually beneficial.
This book isn't a step-by-step how-to guide, by any means, but it does contain quite a few examples of creative problem-solving at work. It also contains the best example I have ever seen of "out-of-the-box" thinking, a set of hand-written notes that presents a framework for re-thinking organizational structure.
There will never be a "solution" to the existence of the "giant hairball," but there is an alternative to being caught up in the hairball and becoming part of the problem. The alternative is to take responsibility for one's own happiness. I think this book makes a substantial contribution to our knowledge about how to do so.
6 people found this helpful
★★★★★
3.0
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light entertaining read but light on content
I thought the book was ok. There were some good inspirational thoughts, but nothing that was life changing. I read the book twice and then discussed one chapter a week with a group- so I pretty much squeezed almost all I could out of this book. It was a very fast, light, and easy read. This book has GOT TO BE one of the most graphic books out there. The paper, illustrations, layout - wow. (I would guess why this book is so expensive, but I loved the layout!). It was a good book - I just like deeper content.
4 people found this helpful
★★★★★
5.0
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successful orbit
Gordon worked creatively at Hallmark for many years. He evolved within the corporate world into a position that held the title of "Creative Paradox". He opens his story with a poem by Rumi and then spreads his thoughts, experiences, doodles, etc. wonderfully across the pages that follow. Gordon was certainly creative. And life is a paradox. Put the two together and you get this delightful thought-provoking work of art. Read it and enjoy. You might wake up the urge to doodle outside the lines one day. It is your life. It is up to you what you do with it. Gordon may be just the person to help you.
4 people found this helpful
★★★★★
3.0
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good, but not quite what I was expecting
I enjoyed the book, but more as a storybook than as a creativity handbook or survival guide. The techniques that it offered were often vague. The illustrations and layout were playful and fun though. I think the book works best as an inspiration source rather than a guidebook.
4 people found this helpful
★★★★★
5.0
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Read this book
I just heard MacKenzie died. Very sad-- the book is a special glimpse of the creative mind. If you are an artist, want to be one or a creative type working with non-creatives, you'll love this book.
4 people found this helpful
★★★★★
3.0
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Why do we stifle creativity?
I found this book to be a bit “over my head.” Perhaps it was my frame of mind, or perhaps it was my background of education versus business, but I could not identify with this book at all. There were some excellent examples of life, but generally speaking the author lost me at hairball. I now understand why cats cough them up.
3 people found this helpful
★★★★★
5.0
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You Know You Got a Classic When
You know you've got a classic when people either love it or hate it. My wife tries to get this idea across to students who either love E.A. Poe or hate him as being 'too creepy'. The point is that the work creates strong emotions. What, if anything, you do with your reaction is up to you. MacKenzie's 'hairball' is one of these. Me?, I love it.