Systems Thinking For Social Change: A Practical Guide to Solving Complex Problems, Avoiding Unintended Consequences, and Achieving Lasting Results
Systems Thinking For Social Change: A Practical Guide to Solving Complex Problems, Avoiding Unintended Consequences, and Achieving Lasting Results book cover

Systems Thinking For Social Change: A Practical Guide to Solving Complex Problems, Avoiding Unintended Consequences, and Achieving Lasting Results

Illustrated Edition

Price
$13.71
Format
Paperback
Pages
264
Publisher
Chelsea Green Publishing
Publication Date
ISBN-13
978-1603585804
Dimensions
6 x 1 x 9 inches
Weight
13.6 ounces

Description

“I don't know of another book in this field that presents the ideas of systems thinking in such a clear and practical way, with so many real-world examples." --Janice Molloy, managing editor, Reflections: The SoL NorthAmerica Journal on Knowledge, Learning, and Change Publishers Weekly - "This dense volume will be of genuine use to many in the nonprofit world ... Stroh has a valuable insight to impart: Becoming a more effective systems thinker is not just an analytical task 'but also an emotional, physical, and ultimately spiritual one.' For those dedicated enough to stay with Stroh's message, this book will be a useful beginning.” “Stroh has offered an important gem in his new book, Systems Thinking for Social Change . Both illuminating and immediately useful,xa0the book shares the key dynamics and success factors gleanedxa0from his long career of working with organizations struggling with society’s most persistent issues. A must read for anyone whose aim is to make a difference on the ground.” --Kristina Wile, co-president, Leverage Networks, and managing partner, Systems Thinking Collaborative “If there is only one book you read on systems thinking, it should be Systems Thinking for Social Change .xa0If you’re new to systems thinking, I consider this a must read. If you’ve been involved in systems thinking for some time and want a renewed and extended perspective, I highly recommend it.xa0Stroh’s new work covers all the relevant areas appropriate for a solid introduction to systems thinking, though it doesn’t stop there. It makes a serious contribution by detailing a number of real-world situations that have been investigated and improved using the approach presented in the book. And it does very well something that I’ve not seen done before: it not only shows how to map the current system, but also shows how to then create a revised map of how the system is intended to work in the future.xa0This approach ends up identifying where measurements should be made on an ongoing basis to ascertain whether the system is undergoing the intended transformation.” --Gene Bellinger, director, Systems Thinking World, Inc. “The philanthropic sector has shifted from a ‘charity’ mindset to a focus on changing systems to create sustainable change. Systems Thinking for Social Change offers practical tools for those serious about improving communities and organizations. It doesn’t minimize the complexity, but rather empowers social-change agents with tools to understand the complexity and identify the leverage points.” --Teresa Behrens, director, Institute for Foundation and Donor Learning “Over fifteen years ago, David Stroh was instrumental in introducing systems thinking to thexa0peace-buildingxa0field, using tools that have proven to be powerful for improving the effectiveness of our work. This book is a valuable resource for our fieldxa0― a must read for all practitioners who have been seeking practical and easy-to-understand guidance on using systems thinking for conflict analysis and strategic planning for better impacts.” --Diana Chigas, professor of practice, Fletcher School of Law and Diplomacy at Tufts University, and co-director of collaborative learning, CDA Collaborative Learning Projects “This is a must read for public leaders and citizens who are interested in the learning disciplines required for a sustainable, proactive approach to preserving our shared resources.” --Georgianna Bishop, president, The Public Sector Consortium “For those who have worked for many years in the social-service sector, and who have grown cynical or disillusioned as to whether it is even possible to effect major social change, David Peter Stroh’s book, Systems Thinking for Social Change, is a must read―a clear, thoughtful, and practical guide for those desiring to create lasting social change. But reader beware! Systems thinking is more than a new way of thinking. As Stroh puts it, it is a new way of being. It requires the ability to look at things in a new way, to interact with others differently, to have a clear vision of where you want to go, a willingness to see things the way they are and, finally, the courage to take responsibility for why the system as is isn’t working . If you want to help create long-lasting, effective social change, if you want to say ‘we’re doing it―we’re actually making progress,’ then read this book.” --Anne Miskey, executive director, Funders Together to End Homelessness “David Stroh, in his invaluable new book, shows that good intentions are not enough for those who aspire to make lasting progress on fundamental social issues―and also how the language and tools of systems theory can provide a deeper understanding of the root causes and help identify the leverage points for productive and sustainable change.” --Russell Eisenstat, executive director,xa0Center for Higher Ambition Leadership “Societal problems are a swirl of causes, effects, interactions, and contributing relationships.xa0 Yet, too often, simplistic answers are applied by the well-intended that only touch on one strand of what is (in reality) a complex and interconnected web.xa0 Stroh’s work provides an actionable guide on how to model these relationships―and more importantly how to have a meaningful and lasting impact on them.” --Jason E. Glass, superintendent and chief learner,xa0Eagle County Schools "With this book Stroh has produced an essentialxa0―and long overdue―guide to applied systems thinking. A few well-selected examples of initiatives that turned from ‘working’ to ‘transformative' lay the foundation for how change makers can address chronic, complex social problems and deepen their impact.xa0After helping the reader recognize what might be holding their interventions back, the book moves with easexa0into waysxa0xa0ofxa0findingxa0leverage, the use of systems stories, and the power of visioning. In Stroh’s capable hands, systems thinking becomes a tool for defining personal or organizational priorities, for planning, and for evaluating success through measurable indicators. But the book is much more than a formidable toolbox from which to draw on a daily basis. It is, at its deeper level, a warm invitation to cultivate systems thinking as 'a way of being, not just doing'xa0so that on the way to long-lasting, desirable outcomes, change makers can become more and more the change they want to see." --Marta Ceroni, executive director, Donella Meadows Institute “As philanthropic organizations increasingly seek to strengthen their impact, the perspectives, methods, and tools described in Stroh’s book provide us with critical guidance for thinking and action to address complex social problems and for building ‘all-in’ approaches to problem solving. Anyone in government, nonprofits, or philanthropy can benefit from this approach to solutions. And while it might take a lifetime to master the use of systems thinking for social change, reorienting how we think about problems in this way can immediately set us on a new path toward sustainability and greater likelihood of success.” --Lexi Nolen, vice president, Episcopal Health Foundation “It is not hard for people to appreciate that fragmented, piecemeal efforts to solve complex problems are ineffective. But having concrete approaches to an alternative is another matter. After almost four decades of applying practical systems-thinking tools in diverse settings, David Stroh has produced an elegant and cogent guide to what works. Research with early learners is showing that children are natural systems thinkers. This book will help to resuscitate these intuitive capabilities and strengthen them in the fire of facing our toughest problems.” --Peter Senge, senior lecturer, MIT, andxa0author of The Fifth Discipline "Systems Thinking for Social Change uses clear, down-to-earth language to explain and illustrate systems thinking, why it matters, and how it can lead to greater success in the social sector. The book is brief yet deep, big picture yet rigorously analytical. Stroh displays considerable narrative skill, especially when he shares numerous stories from his practice of applying various systems tools that led groups to new and startling conclusions.xa0Reading this book will test the reader substantially, as the author invites us to a deeper level of introspection about our own role in systems failures of every kind―organizational and societal―and gently asks us to embrace a new way, not merely of thinking but of being in the world.xa0 A remarkable book." --David Nee, Growth Philanthropy Network; and formerxa0executive director, William Caspar Graustein Memorial Fund "Drawing on a deep well of experience, Stroh masterfully weaves metaphor, story, and practical tools, modeling for us all effective systems thinking in action. Read it and get ready to take your game up a notch." --Linda Booth Sweeney, author of Connected Wisdom , and coauthor of the The Systems Thinking Playbook “Systems thinking quickly gets very abstract and technical, often underplaying the social and storytelling dimensions. For a long timexa0I’ve been looking for a more practical, readable, and engaging introductory book for my classes. Now, finally, here it is!” --Per Espen Stoknes, author, What We Thinkxa0About When We Try Not To Think About Global Warming , and senior lecturer at BI Norwegian Business School “David Peter Stroh has been a pioneer in the effort to bring principles of systems into the service of those striving for constructive social change. (I took a course from him overxa0thirty years ago.) Many books tell you how to engage in systems thinking but not how to apply it. This is a very useful exception. Peter draws on many years of professional engagement with the important problems of our society. Of course reading his book won’t let you banish all those problems. But it will help you focus your effort where you can have the best impact, and it will show you how to enlist others in the effort.” --Dennis Meadows, coauthor, Limits to Growth , andxa0former director, Institute for Policy and Social Science Research David Peter Stroh is a founding partner of Bridgeway Partners ( www.bridgewaypartners.com ) and a founding director of www.appliedsystemsthinking.com . He was also one of the founders of Innovation Associates, the consulting firm whose pioneering work in the area of organizational learning formed the basis for fellow cofounder Peter Senge’s management classic The Fifth Discipline . David is internationally recognized for his work in enabling people to apply systems thinking to achieve breakthroughs around chronic, complex problems and to develop strategies that improve system-wide performance over time.

Features & Highlights

  • "David Stroh has produced an elegant and cogent guide to what works. Research with early learners is showing that children are natural systems thinkers. This book will help to resuscitate these intuitive capabilities and strengthen them in the fire of facing our toughest problems."―Peter Senge, author of
  • The Fifth Discipline
  • Concrete guidance on how to incorporate systems thinking in problem solving, decision making, and strategic planning―for everyone!
  • Donors, leaders of nonprofits, and public policy makers usually have the best of intentions to serve society and improve social conditions. But often their solutions fall far short of what they want to accomplish and what is truly needed. Moreover, the answers they propose and fund often produce the opposite of what they want over time. We end up with temporary shelters that increase homelessness, drug busts that increase drug-related crime, or food aid that increases starvation.
  • How do these unintended consequences come about and how can we avoid them? By applying conventional thinking to complex social problems, we often perpetuate the very problems we try so hard to solve, but it is possible to think differently, and get different results.
  • Systems Thinking for Social Change
  • enables readers to contribute more effectively to society by helping them understand what systems thinking is and why it is so important in their work. It also gives concrete guidance on how to incorporate systems thinking in problem solving, decision making, and strategic planning without becoming a technical expert.
  • Systems thinking leader David Stroh walks readers through techniques he has used to help people improve their efforts on complex problems like:
  • ending homelessness
  • ending homelessness
  • improving public health
  • improving public health
  • strengthening education
  • strengthening education
  • designing a system for early childhood development
  • designing a system for early childhood development
  • protecting child welfare
  • protecting child welfare
  • developing rural economies
  • developing rural economies
  • facilitating the reentry of formerly incarcerated people into society
  • facilitating the reentry of formerly incarcerated people into society
  • resolving identity-based conflicts
  • resolving identity-based conflicts
  • and more!
  • and more!
  • The result is a highly readable, effective guide to understanding systems and using that knowledge to get the results you want.

Customer Reviews

Rating Breakdown

★★★★★
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(284)
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(119)
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15%
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7%
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Most Helpful Reviews

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Could be Better

“System Thinking for Social Change” is a semi-useful book.

David Stroh applies system thinking paradigm on how to address pressing social issues. The book gives some concrete guidelines on how to unfold a complex solution to resolve social problems like mass incarceration, homelessness, and universal pre-school program. The narrative supposedly walks a reader through “systems thinking” framework. Yet, the author lacks strong writing skills, and he can’t keep a reader interested throughout the book. Stroh has a couple of useful examples, which kind of explore system thinking. At the same time, this exploration misses the essence of those projects. To make it perfect, he needs to give more instances with essential info. Diagrams (figures) are difficult to understand. He doesn’t reveal how to create it. He says that main stakeholders, sometimes given key variables, should build these cause and effect diagrams. That sounds as an effective technique in the brainstorming process. How to perfect those diagrams at the late stages? How will the validity of cause and effect diagrams be checked? What if a diagram is biased?

The book is semi-useful, so you can find beneficial info on system thinking, but not comprehensive. This book will be helpful for social advocates and community organizers.
34 people found this helpful
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Some great ideas, but ultimately confusing and not actionable enough

I really wanted to like this book--I think systems thinking is an important field with many advantages over the 'cause and effect' processes of most organizations and the 'we have to address the root cause' hand-wringing popular in many advocacy groups and media.

Unfortunately I was disappointed by the book, and surprised by the level of reviews.

In short, Mr. Stroh paints vague descriptions of the complex systems he says need deep understanding, often resulting to straw man arguments or gross simplifications on issues like homelessness or crime. The solutions he proposes (eg 'more engagement with families') take away from the credibility of his proposed solutions.

There is much to like about systems thinking. In fact, if he had stripped the book down to the advantages of systems thinking and a much briefer primer, I'd consider this a must-read. In particular, systems thinking is effective according to him because it:
1) Understands feedback loops and reinforcement mechanisms
2) Highlights the need to optimize for the whole system rather than its individual parts
3) Understands and prioritizes the many different success factors required
4) Takes into account time delay / non linearity
5) Can prioritize both short term and long term improvements

Additionally, he highlights many useful 'mental models' system thinkers use. I won't provide an exhaustive list, but some of the most useful include:

* 'Stocks and flows'
* Unintended consequences
* Methods for surfacing players' mental models

The problem is that most of the rest of the book hints at how these models are useful, without actually demonstrating their use. In the TAPI and Iowa Education cases in particular, he goes around highlighting different stakeholders' desires, and doesn't end up showing (in detail) the results. Because of this, the book tends towards vague generalities, and not the gritty, rough and tumble work of actually changing minds and creating social change.

In the end, the examples and length of the book prevent the reader from constructing an actionable roadmap that can be used in every-day life. Perhaps it's great if you are commissioned by a large government to get stakeholders together in a room and address a problem. It's less good in the similar problems we face in our neighborhoods, businesses and communities everyday.

As a result, I'd skim this book for the sets of questions, general process, and vocabulary it brings to the table. Then I'd pick up a great book on 'design thinking' which is similar in philosophy but provides a clearer path toward generating solutions.

My guess is that blending those two models (systems thinking and design thinking) will create a more actionable path forward for complex organizations and problems.
28 people found this helpful
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Easy to read and practical guide to applying systems thinking to complex social issues

At last a very readable and PRACTICAL book on systems thinking! This is a book meant to remove the mystery about how do you actually apply the tools and frameworks of the field of systems thinking (much popularized by Peter Senge in his best selling book The Fifth Discipline) to real world problems. We learn not just what tools like causal loop diagramming and systems archetypes are but how do you go about actually putting them to work. In particular the author walks us carefully through a wealth of confounding social issues facing us (homelessness, early-childhood development, environmental public health, criminal justice, etc) and shows us how you can actually develop deep & rich insights into these highly complex problems with these and other systems tools. The author offers us an understandable four stage change framework for working with non-profit organizations and multi-stakeholders and teams to shift thinking (a.k.a mental models) and bring about sustainable change utilizing systems thinking. This is a must read book for anyone interested in learning about the "what" as well as the "how" of systems thinking for fostering change in our social systems.
15 people found this helpful
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Important Advice for Assessing Complex Social Problems

In a sentence, this book is about how to differentiate between treating causes and treating symptoms of a problem. For instance, putting homeless people in temporary shelters doesn't end homelessness. It just encourages them to not find permanent housing and jobs, because they now have a free place to stay, albeit without security. It actually makes homelessness worse.

This book is useful for anyone interested in working on any social problems, even if it's just heated conversations with your friends or family.

I have two criticisms:
1) Not enough varied examples. The book endlessly uses the examples of the same homelessness and childhood education programs. There is not enough mention of other social programs, such as anything environmental. More examples would appeal to more readers.
2) The diagrams are hard to understand. The author's way of using arrows to link problems is innovative, but I get lost because they are too complex. I have extensive training in climate change, and his diagram in the back on climate change is messy, in my opinion. These diagrams could be better cleaned up and explained.

It's still a book worth reading.
12 people found this helpful
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Making systems thinking accessible

We need a better way of making sense of the complex problems of our modern world if we are going to bring about any kind of meaningful and lasting social change. The current linear, cause and effect, blame-laden way of seeing and understanding issues no longer works with these multi-relational, multi-faceted social dilemmas. Systems Theory provides a more wholistic way of looking at and understanding the dynamics of these problems. Past writing about systems thinking tends toward the academic and is often not very accessible, or the author uses mostly examples of natural systems, making it difficult to translate those systems principles to human/social systems. David Stroh's Systems Thinking for Social Change, overcomes both of those problems. Because of his real world examples of social issues seen through a systems lens, the book draws the reader in as Stroh narrates the story of an issue’s complexity. Problems like prison release and recidivism, health care, and affordable housing seem like tightly woven knots, impossible to untie, as we initially approach them. But as Stroh begins to diagram the elements of the problem and their relationships, the knot begins to unravel and understanding begins to emerge about potential places to intervene in the system for maximum effect.

I’ve read many books on systems dynamics and modeling, and Stroh’s is one of the best at leading the reader through the step-by-step process of creating a model of a problem. He doesn’t overwhelm with too much information or too many technical terms. He keeps the reader focused on the issue and learning about diagramming unfolds as the issue is tweezed apart. The result is that the reader comes away understanding systems thinking and not just how to draw causal loop diagrams. This is a major contribution of Systems Thinking for Social Change, and although a few of the other reviewers might disagree, I think it is an excellent book, along with Donella Meadows’ Systems Thinking: A Primer, for newcomers to the field.
12 people found this helpful
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Shows us how to apply systems thinking theory to social change on the ground

I enjoyed reading this book for a number of reasons.

First, it is easy to follow. David Peter Stroh includes definitions of terms in plain English so I can understand difficult systems terms like structures, archetypes, and balancing and reinforcing loops. He also often provides three different levels of explanation for concepts - a brief overview, a contextual explanation, and a more detailed example. This works well for my learning style because I need to understand the theory and the practice in order to apply these ideas to my own work.

Second, the book is filled with case stories. These examples underscore the value of systems thinking, for instance, by identifying unintended consequences of change efforts that don't consider the whole system or by pointing out counter intuitive ways to shift a system. I also like Stroh's idea of helping people see how they contribute to the status quo and how they can change their behaviors to contribute to innovative solutions. This book includes many real life stories of this, and I'm excited to try out the techniques he shares to move people to collective action.

Third, throughout the book, David Peter Stroh includes many tools that I can use as stand alone tools for change initiatives. These include things like the iceberg tool or conversation questions. Even if I don't go through a full change initiative, the tools can be used to help people rethink what is happening and what can be done to get to different results.

Finally, and most importantly, I appreciate that this book is written about social change. Much of the systems thinking writing is very academic and grounded in specific disciplines like public health, economics, etc. Often, this writing focuses at the organizational or institutional level. David Peter Stroh's book is about many organizations - government agencies, businesses, nonprofits, etc. - coming together to create change in a community or within the broader society. In many ways, it may reinforce what people who are doing social change already know. In other ways, it provides a rigorous yet flexible way of rethinking how we do social change.
11 people found this helpful
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David Peter Stroh’s brilliant new book

David Peter Stroh’s brilliant new book, Systems Thinking for Social Change, could not appear at a more important time for those working collaboratively for racial equity and social and economic justice in coalitions and partnerships. From my perspective, as a nationally recognized consultant in community and systems change collaboration, David has provided much needed clarity about, and very understandable explanations of how to effectively apply, systems thinking in collaborative social change efforts. Even with the best intentions, necessary multi-collaboration can quickly become overly complicated and very difficult to focus on the most prudent and effective methods for mission and goal achievement. To a large degree, this is because many of those working in partnerships do not think systemically about the complex nature of problems needing attention. As David points out, systems change requires asking questions revealing both the likelihood of achieving the intended consequences of collective actions while not being overwhelmed or diverted by consequence that were not intended. He explains why social change also requires systems thinking in order to design and implement the best mutually reinforcing and mutually accountable strategic actions that can bring effective demonstrations of problem solving to scale. Importantly, David grounds his approaches to systems thinking in the power inequities, institutional racism and other repressive manifestations of our existing political and cultural realities that must be transformed. David Peter Stroh also clearly stands in solidarity with all those engaging in Tikkun Olam, Hebrew for repairing the world, to bring forth a common good for all people worthy of our best hopes and dreams for a decent, caring and sustainable global community.
8 people found this helpful
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Stroh's passion and deep understanding of complex systems are so great that they keep the reader going

Many years ago David Stroh wrote an article applying a systems perspective to issues between Israel and Palestine. I remember feelig grateful to him for helping me understand in a whole new way. So when I saw that he had written a book I couldn't wait to read it. Stroh's passion and deep understanding of complex systems are so great that they keep the reader going. He makes complex systems understandable. His case histories and diagrams breathe life into the dynamics. That he has applied this lens to issues of social change is compelling. In the introduction Stroh says that the book is based on a simple premise: "Applying systems thinking principles and tools enables you to achieve better results with fewer resources in more lasting ways." This is a must-read for anyone who would be a change agent.
4 people found this helpful
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Required reading for every serious change agent

Rarely does a book come along these days that changes how I see and interact with the world. Systems Thinking for Social Change is such a book. David Stroh does an excellent job making a complex subject--systems thinking--accessible and useful to practitioners. There a many good ideas in this book. You should steal all of them. Within days of reading the book I used an idea from page 152 in a meeting with over 60 nonprofit leaders on a complex public education issue. Without even having to explain systems thinking, in just one PowerPoint slide I helped them to see that the system works for some people and not others in surprising ways.

Stroh starts with the important premise that systems are not broken. They are perfectly aligned to get the results we are achieving now. If we want to get different results, we need to change the system that produces them. This requires us to bring the system into the room--acknowledge it, see it and understand it. Only when we do so can we then discover leverage points to shift the system dynamics to get different results over time.

I must caution that this is probably not a book for beginners. It's more like a Master's level book written for practitioners. (In fact, Stroh's singular contribution is to take what used to require a PhD to understand and bring it down to a Master's level.) But you don't need a Master's degree to benefit from this book. If you've had some experience with community initiatives--especially ones that have not gone as planned--then like me Systems Thinking for Social Change will be full of gold nuggets for you. I think this book is particularly helpful when put in dialogue with Ron Heiftez' [[ASIN:1422105768 The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World]]. Heiftez says that people are not afraid of change--they're afraid of loss. (This tracks with research by social psychologists.) Although Heiftez talks about "the system," he puzzlingly never defines exactly what this means. Stroh comes to the rescue in a way few others have done to make the system more legible and open to change.

If I have one small gripe it's that I wish Stroh had spent a little more time developing the idea of "the system." Stroh quotes Donella Meadow's excellent Systems Thinking: A Primer to define a system as "an interconnected set of elements that is coherently organized in a way that achieves something." He then moves on to define systems thinking as "the ability to understand these interconnections in such a way to achieve a desired purpose." What's missing in between is a more thorough explanation of the three essential parts of a system (the elements, the interconnections and the purpose). As much as I like Meadows, this definition is not very accessible to many community people. Many community change initiatives focus on changing the elements (scale up existing programs, introduce new programs, etc.) but fail to place enough emphasis on the system (the interconnections and the purpose). This is a major reason that simply introducing new programs fall short of expectations. Heiftez does a great job of explaining this as a focus on technical solution when a complex, adaptive solution is required. Stroh does such a good job explaining systems thinking that I have little doubt he could have done so for the concept of the system itself. But this is a small gripe for an otherwise very helpful volume.

I was very pleased to see Stroh reference Donnella Meadows's famous list of 12 leverage points in a system (see chapter 10--identifying high leverage point interventions). (Google Meadows's list and then compare with Stroh's list on page 148.) I think Stroh credibly boils these down to four helpful leverage points that any change agent can use for any issue.

Stroh's focus on mental models in chapter 8 is particularly helpful. I've been a big fan of using mental models for decision making after learning about how Charles Munger uses them to make business decisions in Poor Charlie's Almanack. Stroh turns the mental models-as-decision-making-tool on its head and helps the reader see how others' mental models shape their behavior. This is an important tool for creating system change. (Also watch Ed Muzio's 3 minute YouTube video on "the ladder of inference".)

Systems Thinking for Social Change should have a place on the reference shelf of every serious change agent. It's quickly taken a place in my top 10 books for community change management (in no particular order):

* Systems Thinking for Social Change
* Switch: How to Change Things When Change is Hard
* The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and The World
* Obliquity: Why Our Goals are Best Achieve Indirectly
* The Tipping Point: How Little Things Can Make a Big Difference
* Contagious: Why Things Catch On
* Predictably Irrational: The Hidden Forces That Shape Our Decisions
* Influence: The Psychology of Persuasion
* The Power of Habit: Why We Do What We Do In Life And In Business
* Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives
3 people found this helpful
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Easy Read

Love the concepts presented but found the content to be less robust than I would have suspected. Great examples, though.
2 people found this helpful